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Newcastle City Council

SCC know our environment. They knew the outcomes that we were looking to achieve, and they were able to bring skills and commitment in order to make that reality. We have a really strong track record of working with SCC, and that’s been really evident in the delivery of the Wi-Fi…

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Webinar: Agentic AI and Automation for Local Government

With budgets under pressure and demand increasing, Council Leaders are being asked to show real value from AI — often using the Microsoft platforms they already have.

The challenge is moving beyond pilots and experimentation to practical, secure outcomes.

Watch this webinar from…

Kent County Council

The situation

Kent County Council delivers services across multiple departments, each with distinctive operating models. Customer-facing staff handle calls as part of a broader mix of responsibilities, managing cases, processing applications, responding to enquiries. The challenge is providing…

AI – Beyond the Pilot Phase – A Practical Guide to Scaling

The gap between ambition and action

We’re at a crossroads with artificial intelligence in the UK public sector. AI in the UK public sector. the government’s AI Opportunities Action Plan positions Britain to ‘lead, not follow’ in the global AI revolution, yet many organisations remain…

Vico Homes

The situation

Vico Homes, formerly Wakefield District Housing, manages more than 32,000 homes across the north of England. The organisation serves some of the most vulnerable people in communities: families in housing need, older people, people with disabilities. The work of managing that…

Borough of Broxbourne Council

The situation

Broxbourne Council recognised that its IT infrastructure and support services were limiting what the organisation could achieve for constituents. Systems were ageing. Support was reactive rather than enabling. Staff couldn’t work flexibly or collaborate effectively because the…

Wirral Council

The situation

Wirral Council, like many forward-thinking local authorities, recognised that the Internet of Things offered opportunities to improve service delivery and resident outcomes. But IoT is an emerging technology space. The risks are real. Privacy concerns about data collection….

Nottinghamshire County Council

The situation

Nottinghamshire County Council, as an upper-tier local authority, operates across multiple service lines and multiple physical locations. The council provides services that touch nearly every resident. That means printers, scanners and mail systems spread across dozens of…

Derby City Council

The situation

Derby City Council, a unitary authority responsible for education, social care, transport and other functions across the city, operated an in-house print team of three full-time and one part-time staff, led by someone with more than 20 years’ experience. The council managed over…

SCC named on CCS Big Data and Analytics Agreement

SCC, Europe’s largest independent IT solutions firm, has been named as a supplier on Crown Commercial Service’s (CCS) Big Data and Analytics agreement. SCC has been awarded a Framework Contract for Lot 2 on the agreement, which offers commercial off-the-shelf (COTS) software specifically for…

SCC Document Services is a brand new supplier on the KCS Framework

SCC are delighted to be a brand new supplier on the KCS Procurement Services framework under the provision of Multi-Functional Devices and Digital Solutions in lots 1 and 2. This framework covers the provision of multi-functional devices and digital solutions, including both A4 and A4/A3 networked…

Digital automation in local government

Today, local authorities are facing increased pressure to improve public service delivery, but to do so with fewer resources. Tightening budgets, limits on how much they can raise council tax, and increasing populations means they are constantly challenged to do more with less. In parallel,…

Dell Technologies Awards SCC Breakthrough Partner of the Year

Dell Technologies Awards SCC Breakthrough Partner of the Year at the Dell Partner Summit Awards SCC is delighted to be awarded Breakthrough Partner of the Year at the Dell Partner Summit and Awards, which recognised top performing partners and celebrated growth at the prestigious Savoy in London….

SCC acquires Visavvi

SCC, Europe’s biggest privately-owned IT services firm, announces the acquisition of audiovisual (AV) specialist

SCC acquires Licensing and Cloud Software Lifecycle business from Civica

SCC, Europe’s biggest privately-owned IT services firm, has acquired Civica’s Licensing and Cloud Software Lifecycle (LCSL) business to accelerate growth of its UK software services. The acquisition includes Civica’s LCSL team and its existing customer and partner relationships, increasing…

What Trigger’s broom can teach us about cybersecurity

In the classic Only Fools and Horses scene, Trigger proudly reveals he has used the same broom for 20 years, boasting: “This old thing has had 17 new heads and 14 new handles!”. Much like Trigger’s broom, legacy IT systems, some dating back to the 1970s, are often held together with sticky plaster…

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